Campaigns

Create, schedule, send and track email campaigns.

  1. Create and schedule a campaignThree things must exist before a campaign can be created: a sender profile, an audience, and your email content. The campaign builder will not let you past step 1 without the first two.2 min read
  2. Duplicate a campaign or edit a sent one as a copyOpen the Actions menu on any campaign in the Campaigns table.1 min read
  3. Edit or reschedule a campaignFrom the Campaigns table, open the Actions menu on a campaign and choose Edit campaign. You can change:1 min read
  4. Link tracking and UTM tagsThe Content step of the campaign builder has a link-tracking section with three fields:1 min read
  5. Pause, cancel or delete a campaignThree different things, from the Actions menu on the Campaigns page.1 min read
  6. Personalise an email with merge tagsMerge tags put each recipient's own details into the email. Three are available:1 min read
  7. See who received a campaignOpen the campaign from the Campaigns table. The detail page shows its Audience, Sender, Subject, Status and Sent At, and below that a Recipients table listing each recipient's Email and Status.1 min read
  8. Send now, schedule for later, or save as a draftThe final step of the campaign builder, Review & Send, offers three different actions. Which buttons you see depends on what you did in step 1.1 min read
  9. Send one campaign to several lists or segmentsThe Audience field in the campaign builder's Details step takes more than one selection. The dropdown groups them under Lists and Segments, and you can mix the two freely.1 min read
  10. The checks shown before you sendThe Review & Send step runs a set of checks and shows the result above the send buttons. When everything passes it reads Ready to send.2 min read
  11. What each campaign status meansThe Campaigns table shows a Status for every campaign. Here is what each one means and what, if anything, you need to do.1 min read
  12. Why is my campaign paused?A paused campaign stopped part-way and will not restart on its own. Every pause records a reason, so the first step is to read it rather than guess.2 min read

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