Sub-processors
Last Updated: July 26, 2026
Brainito uses the third-party service providers listed below to help operate our product. These providers process data on our behalf to deliver specific functions. The list is provided for transparency and is kept up to date as our providers change.
| Provider | Purpose | Data processed | Location |
|---|---|---|---|
| Vercel | Application hosting, serverless compute, and file/asset storage (Vercel Blob) | Application data in transit; uploaded media and generated exports | United States |
| Neon | Managed PostgreSQL database hosting | Account, contact, campaign, and connected-store data | United States |
| Upstash | Managed Redis (rate limiting, caching, short-lived keys) | Ephemeral technical data; no long-term personal data | United States |
| Amazon Web Services (SES) | Email delivery for marketing campaigns and automations | Recipient email addresses and message content | United States |
| Resend | Transactional/system email delivery | Recipient email addresses and message content | United States |
| Stripe | Payment processing and subscription billing | Billing contact and payment details (we do not store full card numbers) | United States |
| Shopify | E-commerce integration — syncing store data you authorize | Customer, order, product, and checkout data from your connected store | Canada / United States |
| OpenAI | AI text generation features | Prompt inputs you submit to AI features | United States |
| fal.ai | AI image and video generation features | Prompt inputs and generated media | United States |
Connected Stores (Shopify)
When you connect a Shopify store, Brainito accesses and stores the customer, order, product, and checkout data you authorize, using Shopify’s APIs, in order to provide marketing, segmentation, and reporting features. We respond to Shopify’s data-deletion webhooks (customer redaction and shop redaction) to remove that data on request. See our Privacy Policy and Data Processing Agreement for more detail.
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