Senders and domains
Sending addresses, your domain and verification.
- Add a sender profileA sender profile is the "from" identity on your emails. Campaigns and automations both pick one, and a campaign cannot be created without one.1 min read
- Choosing which sender to send fromEach campaign picks a Sender Profile in its Details step. One profile is marked Default and is pre-selected.1 min read
- Replies to your campaignsA sender profile has a Reply-To (optional) field. Set it when replies should go somewhere other than the from-address — sending from news@ while replies land in a support inbox is the usual case.1 min read
- Sending from more than one domainYou can add as many domains as you need on the Senders page. Each one gets its own DNS records and its own verification — see What the DNS records actually do.1 min read
- The recommended sending pace on a new domainEach verified domain on the Senders page shows a Recommended sending pace panel, with a bar comparing what you have sent today against the suggested volume.2 min read
- Verify a sending domainVerifying your domain is what lets you send from your own brand rather than a shared address, and it is the single biggest thing you can do for inbox placement.2 min read
- What each sending domain status meansEach domain in Sending Domains on the Senders page carries a status badge. Here is what each one is telling you.1 min read
- What the DNS records actually doThe DNS records to add panel gives you several records. You do not need to understand them to add them — copy each value exactly with Copy value — but knowing what they are makes the failures easier to fix.2 min read
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